Shipping policy

SHIPPING POLICY
Last updated: March 10, 2026

FREE WORLDWIDE SHIPPING
We're pleased to offer free shipping on all orders worldwide.

PROCESSING TIME
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.

DELIVERY ESTIMATES
• Canada: 5-10 business days
• United States: 7-15 business days
• International: 10-21 business days

Please note that delivery times are estimates and may vary depending on your location and local customs processing.

TRACKING INFORMATION
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.

CUSTOMS & DUTIES
For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their local customs office. These fees are determined by your country's regulations and are not included in your order total.

QUESTIONS?
If you have any questions about shipping, please contact us at hello@veleroshop.com